The Care Capacity Demand Management (CCDM) programme
is about better matching staff resources to patient demand so we can improve patient care, make the best use of resources and provide a better work environment for our staff at the front line.
The five CCDM standards cover patient acuity, core data set, staffing methodology such as FTE and skill mix, variance response (forecasting and responding to demand), and governance and programme monitoring.
The programme is a partnership between:
- the district health boards (DHBs)
- the New Zealand Nurses Organisation (NZNO)
- the New Zealand Public Service Association (PSA)
- the Midwifery Employee Representation and Advisory Service (MERAS).
CCDM is guided by a letter of agreement between that states what each party is responsible for, how they will work together and what the expected outcomes are.
You can read the letter of agreement here.
CCDM is facilitated by the Safe Staffing Healthy Workplaces Unit, which was up to help DHBs to implement the Safe Staffing Strategy. You can read more about the background to this at https://tas.health.nz/strategic-workforce-services/safe-staffing-health-workplace/.