Please do not visit the hospital wards if you are unwell as this can compromise the health of all our patients.
COVID-19 alert level changes. Restrictions on visiting are to ensure the safety of patients and staff by minimising avoidable contact and the potential for spread of the virus. Check current visiting hours here.
Please note that, in the case of very sick or special needs patients, longer visiting hours can be arranged with the charge nurse.
General visitor information:
- Visiting hours are designed to ensure patients have the opportunity to enjoy the company of family and friends while recognising the need to maintain the comfort and safety of all patients.
- Whānau/family are welcome outside of the regular visiting hours but must talk to a nurse or administrator at ward reception before going to see the patient. This may include whānau/family participating in doctor’s rounds and assisting with activities of daily living (ADL’s).
- When a patient is in the Intensive Care Unit (ICU), family members are welcome to sit with the patient at any time.
- Occasionally, in shared rooms, the number of people or length of time spent with a patient may be restricted out of consideration to other patients nearby.
- Due to limited space in the Day Surgery Unit, we invite no more than two whānau/family members remain with the patient.
- Mental Health, Addictions and Intellectual Disability Service access website for further information.
- These hours allow for clinical team assessment and treatment processes to be completed, patient comfort cares and rest periods.
Specialty units: Post Anaesthetic Care Unit (PACU), Intensive Care Unit (ICU), Emergency Department (ED), Short Stay Unit, Neonatal Intensive Care Unit (NICU), Delivery Suite – visiting by negotiation with the team leader.
Children’s Hospital: Parents/guardians may visit at any time. All other visiting is between 2pm -7pm.
Mental health: Visits need to be discussed with the team leader prior to visiting.
Children are very welcome to visit, but young children must be accompanied by an adult at all times.
Send a message to a patient
This service allows you to send a fax message to a friend or family member in a ward within Wellington Regional Hospital. To make use of this facility please call (04) 385 5999 and ask the operator to send a message through to the ward. The message will be added to a fax greeting and sent through to the ward and on to the patient.
Whānau rooms for families
These are available on levels 4, 5, 6 and 7 for all whānau visiting patients on the wards, and provides a place for larger gatherings. The hospital is part of the Baby Friendly Hospital Initiative and these rooms also offer a quiet space for nursing mothers.