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For life-threatening injury and health concerns, call 111


For non-urgent after hours care

Please see the below services for after-hours medical care.

You can also call Healthline day or night on 0800 611 116 for trusted health advice and information from nurses, paramedics, advisors and doctors. You can choose to speak with a Māori clinician if you’re calling between 8am – 8pm.


After-hours medical care

There are a number of medical centres in the region that are open in the evenings, weekends and public holidays. If your normal doctor is closed or you are from out of town you can visit these medical centres.


Wellington Accident & Urgent Medical Care


Kenepuru Accident and Medical Clinic


Paraparaumu Team Medical


Lower Hutt After Hours Medical Centre

  • Location: 729 High Street, Lower Hutt
  • Phone: (04) 567 5345
  • Hours: 5.30pm to 10pm Monday to Friday, 8am to 10pm Saturday, Sunday and public holidays


Upper Hutt Medical Centre



After-hours pharmacies

Pharmacies can provide you with free health advice as well help you with your medication. A lot of pharmacies are open in the weekends. There are also a few pharmacies that are open late at night and on public holidays.


Urgent Pharmacy Wellington


Kenepuru Pharmacy


Life Pharmacy Coastlands


Lower Hutt Urgent Pharmacy


Queen Street Pharmacy


Te Pae Tiaki | Emergency Department

Patients in most urgent need are seen first at our Emergency Department.

If your injury or illness is not urgent you may have to wait several hours to be seen. We ask that all visitors are respectful of staff and others in the waiting area during this time.

To find out if you need to come to the emergency department you can call Healthline 0800 611 116 

If your doctor is unavailable, you can visit the Wellington After Hours Clinic.


Wellington Hospital Te Pae Tiaki | Emergency Department


The nature and urgency of your illness or injury will be assessed when you arrive at the Emergency Department. Patients are treated in order of urgency, not arrival times, so those with more severe symptoms or injuries are treated before those with less serious conditions.

Conditions are classed as:

  • Life-threatening – for example a cardiac arrest. Treatment is immediate.
  • Emergency – for example chest pain, or severe shortness of breath. We aim to treat these patients within 10 minutes.
  • Urgent – for example bad injuries or severe abdominal pain. We aim to treat these patients within 30 minutes.
  • Semi-urgent - for example a fractured wrist. We aim to treat these patients within 60 minutes.
  • Non-urgent – for example minor strains or sprains, which could be treated by a GP/primary healthcare organisation. We aim to treat these patients within two hours.


GP referrals to the Emergency Department

Your GP may refer you acutely to the Emergency Department specialist on call or to another hospital specialist. Please make the triage nurse aware of this on your arrival in the Emergency Department, and hand over any letter the GP might have given you for hospital staff. We cannot make “appointments” for patients referred by their GP for review in the Emergency Department but we may be able to facilitate aspects of care from triage such as xrays and blood tests.


Eligibility for free emergency care

Emergency healthcare services are funded by the government. Anyone needing emergency care will receive treatment. Patients that do not qualify for free or subsidised healthcare will be charged for their treatment. Read more about whether you are eligible for free healthcare in an emergency. 


Emergency care for Kāpiti residents

Some Kāpiti residents requiring emergency ambulance care and a possible trip to Wellington Hospital now have a treatment option closer to home.  Read more


Urgent help for mental health and addictions

If you, or someone you know needs urgent help with their mental health and addictions call MHAIDS on 0800 745 477.  The service is staffed 24/7 by registered mental health professionals and covers the Wellington, Hutt Valley and Wairarapa districts.

 You can also find other options for support, including how to make a referral to our services here.


Last updated 15 May 2024.