Capital and Coast District Health Board Home

Capital & Coast DHB (CCDHB) is responsible for providing or funding health services to around 300,000 people in Wellington, Porirua and Kāpiti.

Our transparency statement explains how we collect, use and share information about the people we provide health services to. This statement applies to information gathered by us, our contractors, or any other third parties engaged by us.

Our role

We receive information on matters related to individual and public health gathered by us and other agencies. We use this information to assess and provide health care services and coordinates with other agencies in preparedness and response to health concerns and events nationally.

How we collect information

All information we gather about members of the public or other entities (directly or indirectly) must be in accordance with the Information Gathering Model Standards issued by the State Services Commission.

We collect information from individuals and agencies in accordance with the Health information Privacy Code (1994) and our Privacy Policy and Guidelines for the Collection of Personal Information.

How we look after information

We are required to look after the information we hold about our patients. The security of the information we collect is managed in accordance with the Privacy Act 1993, the Official Information Act 1982 and the Public Records Act 2005 and our Privacy Policy, our Official Information Act Requests Policy and our Security Access Agreement.

How we use and share information

The information we collect and hold is used only for the purpose for which it is collected or as otherwise lawfully permitted.

We do not have any law enforcement or regulatory compliance responsibilities, and do not gather any information for these purposes. Should we identify a need to gather information for these purposes, we will ensure compliance with the Information Gathering Model Standards and update this transparency statement.


The security of our premises is important to us. The security of our premises is managed in accordance with the mandatory requirements outlined in the NZ Government’s Protective Security Requirements and the government procurement standards.

Where we have serious concerns regarding potential or actual threats to the physical security of our staff, patients or visitors or the security of our information or premises we will engage an appropriate authority, such as the NZ Police or CCDHB Security Orderly Service.

Contact us

If you have any questions about our information gathering activities, or believe we have not acted in accordance with this statement, you should contact us at the following address:

The Privacy Officer
Capital & Coast District Health Board

Private Bag 7902, Wellington
Ph: (04) 385 5999

Last updated 2 October 2019.