Your health information
We collect and hold information about all of our patients so we can provide the right care and treatment. Your information is confidential and the only staff who are allowed to see your records are those who are involved in your care.
If you are or have been a patient or client of CCDHB you have a right to ask and be given access to personal health information.
Read more about accessing health information here.
How is your information used?
Your family doctor gets a summary of your treatment and any special instructions they need to know, unless you ask us not to do this. If you don’t want us to send this information to your family doctor, please let us know when you are admitted to hospital or come in for an appointment at the hospital or health centre.
Some patient information is used in a general way to help with research and planning so we can improve our services but there are strict rules about how we do this and your privacy is always protected. By law we have to provide some details to a secure health register if you have certain cancers and infectious diseases. The law provides protection for your information and we comply with these laws.
Your consent to treatment
You may need to make choices about your treatment and care. We will provide the information you need in a way you can understand. You can expect to be able to discuss your options with us privately and in a way that makes you feel comfortable.
When you have decided what to do, you will be asked to give your consent. Your consent is needed for all treatment. You can ask questions and change your mind at any time. You are welcome to have a support person or kaiawhina with you.
Body parts and tissues
If tissue is taken from you for testing or any part of your body is removed, you can ask to have this returned to you. Otherwise we keep the tissue or body part for four weeks and then cremate it.
Healthline
GP
Afterhours
Hospital ED