Contact the Disability team to discuss the actions they can take. For example, they might suggest that the team in question attends a workshop to learn about deaf culture.
Transport to your hospital appointment
Some accessible transport is available between the CCDHB’s hospitals and services in Wellington, Kenepuru, and Kāpiti.
Read about transport between our hospitals
You can use the free shuttle between Wellington and Kenepuru hospitals
Patients, their caregivers and visitors can use CCDHB’s free shuttle van service to travel between Kenepuru and Wellington hospitals.
Shuttle vans are not wheelchair accessible
If you need an accessible vehicle, please let us know and book at least 24 hours ahead.
Booking a seat on the shuttle
You need to book a seat on the shuttle at least one hour before you want to travel. Book your seat by calling the Wellington transport office on (04) 806 2708 or emailing firstname.lastname@example.org.
The transport office is open Monday to Friday, 7.30am to 4.30pm.
Shuttles run hourly on weekdays
The shuttle runs hourly on weekdays, with the first shuttle leaving each site at 7am. Shuttles then depart each hour on the hour, with the last departure at 6pm.
There is no shuttle on weekends or public holidays. There are fewer shuttles in the Christmas and New Year peak holiday period.
The journey is usually 30 minutes
Travel time between the hospitals is usually around 30 minutes. The journey can take up to 45 minutes as the shuttle also makes collections and deliveries.
We suggest tell clinic staff if you’re using the shuttle to get to an appointment. This way, they can schedule your appointment for 15 minutes before the hour, or on the hour.
Where the shuttles leave from
The Kenepuru shuttle leave from the main public entrance to the Accident and Medical Clinic.
The Wellington shuttle leaves from outside the main entrance of Wellington Regional Hospital.
Contact us for more information
Call us on (04) 806 2708 or email email@example.com.
If you leave an answerphone message, make sure to include:
- your full name
- where you’ll be leaving from
- the date and time of your outward and return trip
- how many people will be travelling
Leaving a message doesn’t guarantee your booking request, but we’ll get back to you as soon as we can.
The Kāpiti Health Shuttle – run by A Safe Kāpiti (ASK)
The Kāpiti Health Shuttle runs from Monday to Thursday. Please note that the shuttle can’t take a wheelchair. Anyone who lives in Kāpiti can use the shuttle if they’re mobile and independent, or if they only need assistance from the driver to get in and out of the van. You can bring a support person with you in the shuttle.
The shuttle makes pick-ups and drop offs from homes between Waikanae and Paekakariki. If you live in Otaki, it can pick you up at the bus stop in Ngaio Road, Waikanae.
The shuttle’s volunteer drivers have had full driving training and first aid training.
Make your appointments between certain times
To help the shuttle run on time, we ask that you make appointments:
- between 10am and 11.30am at Wellington Regional Hospital
- between 9.30am and 11.30am at Kenepuru Community Hospital
The shuttle is funded by donations
We suggest a donation of $20 for a return trip from Wellington or Kenepuru. We can give you a receipt if you need one
To make your booking, phone us on 0800 502066 extension 0
Bookings must be made 24 hours before you want to travel. You can leave a message on our answerphone if you need to. If you need the shuttle on a Monday, please book on the Thursday beforehand.
Transport options for Kāpiti residents