Effective communication is as important for us as individuals, health professionals and team members as it is for the people in our care. This seminar supports building confidence and resilience in the workplace, with a focus on developing self-awareness, self-care and skills to manage criticism, difficult situations and workplace bullying.
Anne Evans-Murray runs an enjoyable seminar that promotes respectful communication and offers practical strategies for dealing with challenging behaviour in the workplace. The seminar is conducted in a non-threatening environment with no role-play or need for self-disclosure required of participants. Anne will demonstrate techniques and give tips to develop powerful body language and verbal skills. Morning tea is provided on the day.
Participation on a Professional Development Recognition Programme (PDRP) or QLP for midwives is required to attend these seminars.
Nurses and midwives
This course covers the following topics:
- building confidence and resilience in the workplace
- recognising and managing burnout
- assertion training and the health professional
- professional behaviour and conflict resolution
- dealing with workplace bullying tactics & intimidation
- dealing with criticism
1 day programme. 8 Professional development hours
$57.50 (GST Inclusive). There is no cost for CCDHB HHS, Primary or ARC nurses.
Friday 29th September 2017.
Horne Lecture Theatre
Level 12, Ward Support Block (WSB)
Riddiford Street, Newtown
Phone: +64 4 806 0689
Director of Nursing and Midwifery Office
Cancellations made within 10 working days of the event will be liable for full payment. Substitutions can be made at any time without incurring penalty.
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