Working with you to achieve the best health outcomes for Māori patients and their whānau
Whānau Care Services is part of our Māori Health Development Group and provides clinical, advocacy and support services for patients and whānau. The team also help patients and whānau engage with and access hospital and community health and social services.
Our team can help you explain your cultural and spiritual requirements to your treating team when you are a patient and work with staff to meet your tikanga needs.
You can request that a kaiawhina will visit you and/or your whānau at any time, whether you are an inpatient or an outpatient.
Our Cardiac Liaison Nurse provides support and advocacy to Māori referred to cardio-related services.
The team can also provide:
- Return of body parts
- Issues of tapu/noa
- Clinical processes
- Explaining clinical information, treatment plans, options.
- Whānau hui
Grief and loss support
- Support during terminal illness and at the time of death
- Assistance for bereaved whānau
Our social workers look after your total wellbeing, providing manaakitanga and support counselling as well as providing
- Advice and guidance
- Practical help and information about accessing a variety of health and social services.
Whānau Care Services also support staff providing health care to Māori