Capital and Coast District Health Board logo

Around a third of people who visit Wellington Hospital identify themselves as disabled, and a quarter of people in New Zealand live with a disability. The District Health Boards (DHBs) in our region (Capital & Coast, Hutt Valley and Wairarapa) run a Disability Responsiveness Programme to empower disabled communities, making sure they have a voice within the health system and that their needs are addressed.

The disability responsiveness team works to educate staff, provide resources and work alongside the DHBs to create an enabling environment for people living with a disability or chronic condition.

3DHB research on the experiences of deaf people using health services

New Zealand Sign Language is the only language of many Deaf people and the first and preferred language of others. It is also the basis for Deaf culture. The New Zealand Medical Journal recently published an article on the experiences of Deaf people with our health services.

Read the article here. (If you don't have a subscription, click the 'Abstract' tab to read a free summary.

Frequently asked questions and website resources

You may find our frequently asked questions about disability responsiveness useful. They cover CCDHB funded health services, coming to hospital, community services, communication and other questions.

We've also developed a list of website links to other disability responsiveness organisation and services that you may find helpful. 

Health Passport

Anyone with a long-term condition or disability, who has support needs, could benefit from using a Health Passport.

This has information about your health that belongs to you. You choose to write in it what you want a health professional to know about you. Examples could be how you want to be communicated with, or what gives you anxiety.

Using this tool means you don’t have to repeat yourself all the time and have a way of communicating with staff when you might not be able to.

Find out more about Health Passports.

Disability alerts

At Capital & Coast and Hutt Valley DHBs, a disability alert is an icon shown within patient admin systems to alert the staff member that the patient has specific support needs

Read more about disability alerts here.

Sub Regional Disability Strategy 2017-2022

We launched our new strategy in June 2017. You can read the news story about it here and download a copy of the strategy here.

Sub-Regional Disability Advisory Group

A combined disability advisory group was established to ensure people with disabilities have a forum to enable their voices to be heard across the region (Capital & Coast, Hutt Valley and Wairarapa DHBs).

The Sub-Regional Disability Advisory Group will advise the three boards and their board advisory committees on public health matters and disability support, as the three DHBs work in partnership to integrate their services.

As well as membership from across the DHBs, the advisory group has been set up to ensure representation from the Māori and Pacific communities, disability self-advocacy group People First, and other independent organisations.

Members of the Sub-Regional Disability Advisory Group will provide links and liaise with the multiple disability networks in their communities.

They will also oversee the 5-year Implementation Plan, which aims to ensure the sub-region leads the way to improved health outcomes for people who live with a disability.

Disability Action Group

The Disability Action Group was set up in 2011 to improve the way the way CCDHB works with people who have long-term health conditions and other kinds of impairments. This group is chaired by Dr John Tait, Chief Medical Officer and Dr Pauline Boyles, Senior Disability Advisor. The group is attended by staff from multiple disciplines, all directorates and other professional heads.

A network of champions has been established from this group to ensure all areas of expertise are used when issues occur. This system aims to improve the journey through the system for people whose needs are often difficult to meet within the usual pathways.

Access to GP offices for people with a disability

You will find descriptions of disabled access to GP offices in the CCDHB region here.

Contact us

Phone 0800 DISABILITY (0800 347 224 5489)


Last updated 29 March 2018.