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Wellington Hospital: a guide to services

• Finding your way around
• Wards
• Visiting times
• Car parking
• Children
• Wheelchairs
• Transport
• Toilets
• Telephones
• Cafes
• Banking Services
• Smoking
• Maori Health Unit
• Flowers, gifts, letters and parcels
• Quiet Room
• Enquiries

Finding your way around
You will find maps and signs throughout the hospital and download a copy from the maps section of this site. Each building marked on the map is a different colour. The entrance to each building is marked with strips of the same colour to help you make sure you’re in the right place. If you’re unsure of where to go, please ask a staff member. All staff members wear identity cards and are happy to help you.

Wards
The following is a list of wards:

• Ward 1 Oncology
• Ward 2 AT & R
• Ward 12 Maternity/Gynaecology
• Ward 14 Gynaecology
• Ward 16 Medical
• Ward 17 Medical
• Ward 18 Children
• Ward 19 Children
• Ward 29 Surgical
• Ward 30 Surgical
• Ward 31 Cardiothoracic
• Ward 40 Ophthamology
• Ward 40 Renal, Eyes, ENT

Visiting times
These have been arranged to be as convenient as possible. They may vary from ward to ward so it is advisable to check with the ward. A list of visiting hours is published in the daily newspapers and on our Visiting Hours page.

Car parking
There are well-lit parking areas with mechanical barrier arms at the Riddiford Street entrance to Wellington Hospital. Parking charges are posted at the entrance and can be paid on exit from the car park. Cars may be towed away if they are parked in a no parking zone (yellow lines). If you need to visit the hospital often, and have difficulties paying for parking, please see the Charge Nurse or Team Leader in the department you are visiting, as you may be eligible for discounted car parking.

Children
Children are welcome to visit, but young children must be accompanied by an adult.

Wheelchairs
Wheelchair access is available through the Main Entrance at Ward Support Block. If required, wheelchairs are available from the Security Orderly Service, Level C of the Ward Support Block near the Lower Car Park entrance.

Transport
A number of bus services (including bus routes 1, 3,10, 11, 18, 22, 23, 42, 43/44, 83) pass by the main entrance of Wellington Hospital in Riddiford Street, Newtown. Details of times and bus numbers are available by calling Metlink on 0800 801 7000. Taxis are available from the front of the hospital on Riddiford Street. A free shuttle for patients also runs between Wellington and Kenepuru hospitals. To book, please call Kenepuru Orderlies on 04 385 5999 ext 7100.

Toilets
Toilets for visitors are well sign-posted throughout the hospital. If you are unable to find one, please ask a staff member.

Telephones
There are card and coin telephones in all the main corridors and foyers. If you cannot find one, please ask a staff member. Phone cards are available from the Shop located on Level C of the Clinical Services Block. Mobile phones should only be used in non-patient areas as they disrupt electrical monitoring equipment.

Cafés
Wellington Hospital has two cafés and a coffee bar which cater for visitors, patients and staff.

• The Breakaway Café (off the main corridor in the Ward Support Block) is open from 7.15am to 7.30pm on week days and from 9.30am to 6.30pm on weekends and public holidays.
• Fuel Espresso Bar (on the main corridor of Level C, Clinical Services Block) is open from 7.00am to 5.00pm on week days.
• The Campus Café (Level D, School of Medicine) is open Monday to Friday from 7.30am to 4.15pm.

Banking Services
There is an ATM machine on Level C of the Clinical Services Block, opposite the lifts. Branches of most banks and a NZ Post Shop can be found in Newtown, a five minute walk south from the main entrance on Riddiford Street.

Smoking
Wellington Hospital is a smokefree site.

Maori Health Unit
Cultural advice and support is available from our Maori Health Unit and Kaumatua. If you would like to use this service, please ask the staff, or contact them on extension 4074.

Flowers, gifts, letters and parcels
Flowers, gifts, letters or parcels should be clearly marked with the patient’s name and ward. Flowers are not allowed in the Intensive Care Unit (ICU).

Send letters and parcels to the address below:

Wellington Hospital
Private Bag 7902
Wellington South

For delivery of Flowers and Gifts, the address is:

Wellington Hospital
Riddiford Street
Newtown

Quiet Room
Patients, staff and visitors are welcome to attend services in the Quiet Room (off the main corridor, Level C, Clinical Services Block). The Quiet Room is open 24 hours a day for patients and their families. A list of religious services and times is available in the wards, or the chaplains can be contacted on extensions 5666, 5667 and 5668.

Enquiries
Friends and relatives wishing to enquire about patients should telephone +64 4 385 5947 or +64 4 385 5949. For all other enquiries, telephone +64 4 385 5999.

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