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Sharing the knowledge on speeding up EDs

The ED is the barometer of how a whole hospital is working," says the Minister of Health Tony Ryall. "For the ED to work efficiently, different parts of a hospital have to function cohesively. For example, it means there's a bed available in a ward if a patient needs admitting, and that radiology demands are being managed so people aren't waiting too long for X-rays."

EDs will manage their issues in different ways, and this booklet showcases some of the innovative approaches that have been successful. These include:

  • A Rapid Round initiative at Auckland
  • Hawke's Bay's CEO Daily Dashboard that identifies problem areas and a fix
  • Working with health professionals outside the hospital system in Canterbury and South Canterbury
  • Capital and Coast noting a particular group of patients were often the ones waiting longest in the ED
  • A new minor injuries clinic at Hutt
  • Counties-Manukau's successful all-of-staff approach.

"The target is all about getting better services and quality of care for patients, and emergency departments are seeing more patients, more quickly, Mr Ryall said.

The booklet can be viewed here: http://www.moh.govt.nz/moh.nsf/indexmh/targeting-emergencies